Frequently Asked Questions

What is hemp-derived CBD?

Cannabinoids are the chemical compounds found in cannabis. Of these, cannabidiol, or CBD, is a powerful, non-psychotropic oil produced by the plant. CBD derived from hemp is made from high-CBD, low-THC plants, unlike medical marijuana products. All products from Mitchell’s Medicinals are non-psychotropic.

What are the benefits of CBD?

CBD has a broad range of benefits. CBD can be incorporated into your daily health regimen for natural wellness. Please call us to discuss. 267-553-3994.

Does Mitchell's Medicinals use natural ingredients?

Yes, Mitchell’s Medicinals is devoted to sourcing the highest-quality natural ingredients for our products. Our hemp-derived CBD is non-GMO, ethanol extracted, and free of solvents.

Do you test your products for potency?

Yes, every batch of Mitchell’s Medicinals is tested for potency of CBD and product purity.

How do I use the Sublingual drops?

Usage Recommendations: 3-5 drops under the tongue, holding there for as long as possible, 2-3 times a day, and then increasing your dose by adding 1-2 drops a day until desired relief. We recommend consistent daily use for 3-4 weeks and then on an as needed basis. Adults may take 1 full dropper (approx. 24 drops or 0.8 ml) 2-3 times daily. Use as needed.

I'm a consumer, where can I buy Mitchell's Medicinals products in person?

Please refer to our Store Locator page to find a retail outlet near you. We recommend calling these stores before going in to make sure they have Mitchell’s Medicinals products in stock (stores sometimes sell out quickly).

I'm a retailer, how do I stock/sell Mitchell's Medicinals CBD products?

Please contact Mitchell through our Contact page. You can also reach Mitchell by phone at (267) 261-3843 or via email at [email protected].

Which payment methods are accepted in the Online Shop?

We accept Visa, American Express and Master Card. Please click the contact form above to inquiry about any other forms of payment.

How long will delivery take?

Delivery will take between 3-5 business days in the Continental United States, unless otherwise noted.

How secure is shopping in the Online Shop? Is my data protected?

To ensure a safe payment procedure, our website uses Secure Trading for a reliable and secure internet payment gateway.

Do you offer any CBD assistance programs?

We are currently offering 5 CBD assistance programs. Please select from the following to submit your application for consideration:

Do you ship to all 50 States?

Yes. We ship our products to all 50 states. The United States Farm Bill of 2014 classified industrial hemp as containing less than 0.3% THC. Our products contain less than 0.3% THC, we are allowed by U.S. Federal law to conveniently ship (we use USPS Priority Mail) to your doorstep.

How should I store Mitchell's Medicinals?

It is best to keep our products stored at room temperature, out of direct sunlight and extreme temperatures. Exposure to heat or cold can cause the CBD to re-crystallize. We do not recommend refrigerating. Also be sure not to leave it in your car for a long period of time due to heat or cold. 

How long is the shelf life?

When stored properly, our CBD products have a shelf life of about one year.

Will your products change my mental state?

Our products will not get you high. Our CBD products have less than 0.3% THC, which is the chemical that impairs functionality or can get one high.