Below are the following terms and conditions for all subscription programs from Mitchell’s Medicinals. Please read carefully before subscribing:
1. All subscription purchases are final. Refunds & exchanges are not provided unless there is an issue with the product itself. Please make sure to ask any questions about the contents, prior to purchasing. We are always happy to answer questions in advance 🙂
2. Subscriptions are auto-renewing on the 15th of every month. This is what makes it a subscription vs. a one time purchase, so please be sure to make any changes to your subscription before the 13th of the month if you do not wish to renew.
3. As part of signing up for the subscription box, you will receive 10% off of the products in your subscription as well as Free Shipping as long as your account is in good standing.
4. We cannot be responsible for the USPS’s delivery delays or delivery to incorrect addresses. Please make sure to update your mailing address before the 13th of the month if you have changed addresses. We require all inquiries regarding missing or damaged programs be made to our customer service department within 14 days of the original delivery date. We will always make mistakes on our end right, however we cannot be held liable for stolen packages or delayed deliveries.
5. We completely understand that things can get hectic financially and that you may need to temporarily cancel your subscription.
6. We reserve the right to change, modify or discontinue all or part of the Subscription Program at any time.
7. You must be at least 18 years of age or older to participate in this program.
8. Here at Mitchell’s Medicinals, your privacy and security is most important. We accept all major credit cards: Visa, Mastercard, Discover and American Express.
Please feel free to email [email protected] with any questions or concerns!